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Cybernetic Teammates: HBR Paper Shows GenAI’s Breakout Potential to Boost Human Innovation
Do android-powered project teams dream of better solutions? The answer, according to a recent Harvard Business School working paper, is yes.
David Golub
13 minutes ago5 min read


Software engineering is dead! Long live software engineering!
The tech industry buzzes with speculation about the end of software engineering. The reality is more nunaces, and more interesting.
Julien Coche
6 days ago8 min read


Minimum Viable Autonomy: A Framework for Building Agents that Do Their Jobs
When you're building an agent, your first hurdle isn't market fit – it's proving that your AI thinks and acts autonomously.
David Golub
Feb 256 min read


Complex Adaptation Meets AI: Six Lessons for Navigating the Agentic Revolution
Complexity theory provides a cogent framework for understanding how agentic AI can drive corporate reinvention.
Nancy Wang
Feb 205 min read


The Catalog Learns the Customer: How Agentic AI is Reinventing Online Shopping
Agentic ecommerce moves beyond recommendation algorithms to focus on what the buyer is actually looking for.
David Golub & Francois Silvain
Feb 135 min read


How AI Makes Sense of Human Language: A Deep Dive into Tokens and Embeddings
When people interact with AI models it often feels like magic. The reality, if mundane, is deeply fascinating.
Josselin Thibault
Feb 125 min read


Dynamic Capabilities as Agentic KPIs: Is Your Organization Ready?
Organizations adopting agentic tools need to reinvent themselves according to the KPIs of tomorrow.
David Golub
Feb 35 min read

The Speed Advantage: How AI Agents Are Transforming Decision-Making
Remember when strategic decisions followed a neat quarterly cycle? That traditional model has become an existential liability.
Nancy Wang
Jan 315 min read

When Computers Learn their Users: Preparing for the Rise of Agentic Interface Design
As AI agents become mainstream, leaders need to prepare for a profound shift in human-machine collaboration.
David Golub
Jan 274 min read


Learning from Mistakes: A New Training Approach for Agentic AI
Realizing the full potential of AI agents presents a curious challenge: learning from mistakes.
Josselin Thibault
Jan 164 min read


Beyond ROAI Guesswork: The Case for Stochastic Business Modeling
Stochastic modeling is the secret weapon of AI success, showing leaders where AI can deliver on its promise.
Nancy Wang
Jan 135 min read


Future-Proof, 2025: Start Creating an AI-Enhanced Organization
The AI revolution demands a fundamental reimagining of organizational structure and operation, argues Nancy Wang.
Nancy Wang
Jan 84 min read


The Agentic Revolution Will Not Be Linear: Predicting the Rise of Hybrid Value Delivery
In this season of tech predictions, Human+Machine has proven prescient about the nonlinear roots of AI superpowers, writes David Golub.
David Golub
Jan 68 min read


The Critical Role of Preprocessing in RAGs: Start With a Curated Knowledge Base
AI hallucination is frustrating, but the problem often stems from how the underlying information was processed and stored.
Josselin Thibault
Jan 35 min read

Prompt as Prototype: Envisioning Agentic Products Through Conversational Design
Agentic AI is transforming product development, and it starts by using familiar tools like ChatGPT and Claude to create testable prototypes.
David Golub
Dec 17, 20244 min read


The New Market Sensing: How AI Agents Are Redefining Business Intelligence
Does the morning briefing at your company probably look a lot like it did five years ago? Teams gather (virtually or physically), discuss...
Nancy Wang
Dec 16, 20243 min read


Rethinking AI Progress: Dario Amodei's Useful Theory of Marginal Returns
Anthropic CEO Dario Amodei’s thought-provoking essay Machines of Loving Grace offers a nuanced vision of techno-utopian progress.
David Golub
Dec 3, 20245 min read


Human-in-the-Loop Design: The Real Promise of the AI Revolution
The AI revolution isn't about machines replacing humans — it's about forging partnerships that amplify human capabilities.
David Golub
Nov 25, 20244 min read


What No One Tells You About AI Readiness: A Field Guide to the Five Critical Pillars
In the spring of 2023, I found myself sitting across from "Kathy" (not her real first name), a brilliant technologist who had just...
Henry Arrow
Nov 25, 20244 min read


The Evolution of RAG: Introducing Our Technical Deep Dive Ongoing Series
RAG represents a significant architectural advancement in LLM deployment.
Josselin Thibault
Nov 25, 20245 min read
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